The Endocrine Society maintains the following Refund/Return policies:
Endocrine Society Membership
The Endocrine Society does not extend refunds nor does it transfer payments for Society membership dues, journal subscription fees, or payments for any other Society publications.
Changes to member type must be requested by January 31 in the year of current membership. The Endocrine Society does not refund the difference in membership dues paid by individuals who fail to provide proof of In-Training, Early Career, or Associate status at the time of their application or renewal. Dues will only be refunded due to illness or loss of employment; additional information may need to be provided in writing to Society Services.
The Society follows the World Bank’s guide for determining Developing Country status. Our list is updated annually in September. Overpayment by members in a downgraded country will be applied as a credit to subsequent years.
Emeritus status must be requested at the beginning of the membership year when a member is eligible and is not automatically granted. Additional information may need to be provided in writing to Society Services.
Journals, Publications, and Products
Replacements for missing or damaged journal issues and other Endocrine Society publications must be requested in writing via email to Member Services. Claims for missing issues will be serviced at no charge if received within six months of issue date.
Refunds for products (e.g. ESAP, apparel, etc.) are only permitted if the product is defective or damaged upon delivery. The Society must be contacted in writing via email with a refund request within 30 days of original purchase date. Requests for refunds after this time will not be honored.
Session Library recordings and other Society digital products are non-refundable after seven (7) days from the purchase date. All refund requests must be submitted in writing via email to Member Services.
Please allow 2-3 weeks processing for approved credit card refunds and 4-6 weeks processing for approved check refunds.
Questions regarding membership, subscription, or publications payments, including Endocrine Society charges to credit cards one wishes to dispute, should be directed in writing via email to Member Services; additional information may be requested.
Abstract Submission Fees
Submission fees for both regular and late-breaking abstracts are non-refundable.
Questions regarding abstract submission fees, including Endocrine Society charges to credit cards one wishes to dispute, should be directed to Member Services.
The Endocrine Society partners with Health eCareers to run EndoCareers, the online career center for the Society. As such, any questions regarding charges, fees, refunds, etc. are applicable to the Health eCareers purchase agreement and therefore any questions regarding your purchase should be directed to Health eCareers. There are no fees assessed to individuals seeking employment through EndoCareers.