Society Letters

Letter to CMS Regarding Telephone Billing Concerns

April 08, 2020

To: CMS Administrator Seema Verma

"However, we write to you at this time regarding additional emergency actions that we urge CMS to take as soon as possible. We believe these actions will compliment those taken to date by CMS and will further enable physicians to provide necessary care to those suffering from COVID-19, as well as their broader patient populations as needed and appropriate.
Respectfully, we strongly urge CMS to take the following actions:
• Provide payment parity between telephone evaluation and management (E/M) codes (99441-99443) and office visit E/M codes.
• Immediately provide guidance to Medicare Administrative Contractors (MACs) to ensure that recent CMS guidance and rules are followed appropriately to enable the payment of telephone E/M claims."

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